Telehealth Glossary for Clinic Operators
Plain-language definitions for practitioners and entrepreneurs launching cash-pay telehealth clinics.
503A Compounding Pharmacy
A state-licensed pharmacy that compounds medications for individual patients based on a valid prescription.
503B Outsourcing Facility
An FDA-registered facility that compounds medications in bulk without patient-specific prescriptions, subject to current good manufacturing practice standards.
Compounded Semaglutide
A pharmacy-compounded form of semaglutide, the active ingredient in Ozempic and Wegovy, prescribed through telehealth and fulfilled via licensed compounding pharmacies.
Cash-Pay Telehealth
A telehealth model where patients pay directly for clinical services without going through insurance billing.
50-State Prescribing
The ability for a telehealth operator to serve patients in all 50 US states through a network of providers licensed in each jurisdiction.
White-Label Telehealth Platform
A fully branded telehealth infrastructure built on a third-party platform, allowing operators to launch clinical programs under their own brand without building technology from scratch.
Telehealth Prescribing
The act of a licensed provider evaluating a patient and issuing a valid prescription through a telehealth visit rather than an in-person encounter.
Pharmacy Integration
A direct API or workflow connection between a telehealth platform and a licensed compounding pharmacy that automates prescription routing and order fulfillment.
Peptide Therapy Protocols
Structured clinical programs that use compounded peptide compounds to support specific therapeutic goals such as recovery, body composition, or hormonal balance.
Cash-Pay Revenue Model
A business model in which a clinic or telehealth operator generates revenue entirely from direct patient payments rather than insurance reimbursements.
GLP-1 Weight Loss Program
A telehealth-delivered clinical weight loss program built around GLP-1 receptor agonist medications such as compounded semaglutide or tirzepatide.
TRT Program
A telehealth-delivered testosterone replacement therapy program that prescribes compounded or commercial testosterone to patients with clinically low testosterone.
AI Clinical Triage
The use of AI tools to evaluate patient intake data, flag contraindications, and route cases to licensed providers based on clinical criteria.
Patient Intake Automation
The use of automated digital workflows to collect patient information, verify eligibility, obtain consent, and prepare a case for provider review without manual staff involvement.
Compounded Tirzepatide
A pharmacy-compounded form of tirzepatide, the active ingredient in Mounjaro and Zepbound, prescribed through telehealth and fulfilled by licensed compounding pharmacies.