Frequently Asked Questions

Karpa Health is a turn-key platform that enables clinicians and non-clinicians to launch and manage cash-pay telehealth programs including peptide therapy, GLP-1 weight loss, TRT, and HRT in all 50 states. The platform handles patient intake, clinical review, prescribing through Karpa's licensed provider network, compounding pharmacy integration, and fulfillment. No medical license is required from you.

Patients complete a branded intake form hosted on your domain. Karpa's reviews each case, flags contraindications, and prepares a clinical summary. A licensed provider from Karpa's 50-state network reviews and approves the prescription, which is sent directly to an integrated compounding pharmacy for fulfillment. You set your own pricing and collect patient payments directly through your own payment processor. Karpa also includes built-in telehealth video conferencing and calendar scheduling.

Karpa supports GLP-1 weight loss medications (compounded semaglutide and tirzepatide), testosterone replacement therapy (TRT), hormone replacement therapy (BHRT, estrogen, progesterone), hair loss treatments (finasteride, minoxidil), sexual health programs, and compounded skin care. Peptide therapy programs (Sermorelin, and others) are built into the platform and will be available for prescribing through Karpa's 50-state network once the FDA formally publishes the Category 1 reclassification expected from the February 2026 HHS announcement.

Yes. All patient-facing touchpoints (intake forms, communications, and the patient portal) run under your brand. Patients never see Karpa branding.

Most clinics go live in under two weeks. Our onboarding team handles the technical setup, pharmacy integrations, provider network assignment, and intake form configuration.

Yes. Karpa Health is a LegitScript Certified Healthcare Merchant and a LegitScript Enterprise Certification Partner. Google, Meta, Visa, and Mastercard require LegitScript certification before a telehealth brand can advertise or process payments. Karpa pre-assembles the certification-critical infrastructure, including Enterprise Partner status, a licensed 50-state provider network, and LegitScript-certified pharmacy partners, so brands launching on Karpa get certified faster and at lower cost, typically live in 14 days or less.

Karpa is designed to support HIPAA-compliant workflows through secure intake, access controls, encryption, audit logging, and vendor safeguards where protected health information is handled.

Yes. Every prescription is reviewed and approved by a licensed physician. Karpa's 50-state provider network handles all clinical decisions. If you are a licensed provider, you can prescribe directly. Either way, clinical authority is always in the hands of a licensed physician.

The automated screening each patient's intake for contraindications, verifies eligibility, and prepares a clinical summary with relevant medical history highlighted. It saves providers hours of manual chart review while ensuring nothing is missed.

Karpa integrates with our LegitScript-certified pharmacy partners. We are continuously adding new pharmacy partners.

Pharmacies must be LegitScript certified. We evaluate each pharmacy on a case-by-case basis before approving them for use on the platform. Contact our team to begin the review process for your preferred pharmacy.

Yes. Karpa has built-in telehealth video conferencing so you can conduct patient consultations, follow-ups, and check-ins directly through the platform. No need for a separate video tool.

Yes. Karpa includes integrated calendar scheduling so patients can book appointments, consultations, and follow-ups online. Everything syncs with your workflow inside the platform.

Karpa's pricing is customized based on your clinic's needs and program volume. Book a demo and we'll walk you through options that work for your situation.

No. Karpa is built specifically for cash-pay programs. You connect your own payment processor, set your own prices, and collect revenue directly. Karpa charges your business a monthly platform fee for access to the technology, provider network, and pharmacy fulfillment infrastructure.

Karpa charges operators a monthly SaaS platform fee for access to the Karpa infrastructure: software, telehealth tools, provider network, and pharmacy coordination. Patient billing is handled entirely by your own payment processor. Karpa does not process patient payments.

Book a 30-minute demo. We'll show you the platform live, answer your questions, and can typically have you set up within two weeks of signing.