# Karpa Health for Primary Care Practices

> Cut charting and keep patients in-house. Use your own license, or ours.

## Best White Label Telehealth Platform for Primary Care

Karpa Health is the white label telehealth platform built for primary care practices adding peptide, GLP-1 or hormone programs: a 50-state licensed provider network, compounding pharmacy fulfillment, intake and a branded patient portal from $297/mo. It fits practices that want to keep the patient relationship and set their own prices. It is not the cheapest route if you only need a referral link.

## The problem this solves

- Documentation takes hours every day, and charting often spills into nights and weekends
- Your workflow is spread across disconnected tools for notes, labs, scheduling, and patient communication
- Patients are leaving for DTC platforms like Hims, Ro, and Found for weight loss and hormone care
- Declining insurance reimbursements are compressing margins with no scalable cash-pay alternative
- Demand for peptides, GLP-1, and hormone optimization is growing, but there is no easy way to capture it

## Save Clinical Time and Add New Revenue

Primary care providers using Karpa can reclaim hours of charting time each day through automated documentation and automated workflows. On top of efficiency gains, practices typically enroll 20 to 30 patients within the first three months of launching cash-pay peptide or GLP-1 programs, translating to $4,000 to $8,000 in recurring monthly revenue without insurance billing, prior authorizations, or added headcount.

| Metric | Value |
| --- | --- |
| Documentation time saved per day | 2+ hours |
| Incremental monthly revenue (cash-pay) | $4,000-$8,000 |
| Typical enrolled patients (month 3+) | 20-30 |
| Time to first enrolled patient | Under 2 weeks |

## What you get

### Clinical Scribe

Generate structured visit notes in seconds and review before sign-off, so providers spend less time charting after hours.

### Lab Ordering and Results

Order labs and review results directly in the platform without switching systems or chasing manual updates.

### White-Label Patient Portal

Patients get secure messaging, care updates, and results in a portal fully branded to your practice.

### Online Scheduling

Let patients book virtual or in-person visits through your branded workflow with no additional scheduling tools.

### Custom Intake and Assessments

Embed HIPAA-compliant forms on your site to collect medical history, consent, and patient information in one flow.

### Automated Follow-Up and Refills

Trigger check-ins, refill reminders, and care plan messages automatically so patients stay on track.

### One-Click Prescribing

Review prepared summaries and approve prescriptions in seconds without faxing or phone-tag.

### Pharmacy Integrations

Route prescriptions to trusted compounding pharmacy partners through direct integrations.

### White-Label Branding

Patients see your logo, your colors, and your name across every touchpoint from intake to follow-up.

### Built-in Telehealth

Run virtual consultations inside the same platform your team already uses for intake, notes, and prescribing.

## Trust and compliance

- clinical scribe designed to cut documentation burden
- Integrated lab ordering and result workflows
- Full white-label patient portal experience
- Designed to support HIPAA-compliant workflows
- Go live in under 7 days
- Integrated with compounding pharmacies
- No upfront cost or long-term contract

## Frequently asked questions

### Does Karpa replace my EHR?

Karpa can run alongside your existing EHR or serve as your primary workflow layer for documentation, labs, patient communication, and cash-pay programs. Most primary care teams keep their EHR for insurance workflows while using Karpa to modernize everything patients actually feel.

### How does the clinical scribe work?

Karpa generates structured visit notes from encounter context and provider input, then gives you a fast review-and-sign workflow. Instead of writing every note manually, providers typically spend a few minutes reviewing and finalizing.

### Can patients see their lab results in the portal?

Yes. Lab results are delivered through the patient portal, and patients are automatically notified when new results are available. This keeps communication centralized and reduces back-and-forth calls.

### Do I need special training or certifications to prescribe peptides?

Any licensed physician (MD/DO) or qualified mid-level provider (NP/PA) can prescribe peptides and GLP-1 medications. Karpa provides clinical protocols and automated review to support your decision-making, but the prescribing authority you already hold is sufficient to get started.

### How much time will this add to my schedule?

Karpa's handles intake screening, clinical summaries, and pharmacy coordination. Most providers spend 2 to 5 minutes per patient review. Follow-ups and refills are largely automated, so the time commitment is minimal even as your panel grows.

### Will my patients know they are using Karpa?

No. The entire experience is white-labeled under your practice brand. Intake forms, patient communications, and the patient portal all display your logo, colors, and practice name. Karpa operates invisibly in the background.

### What if a patient has a complication or adverse reaction?

You remain the prescribing provider and maintain the clinical relationship. Karpa's platform includes adverse event reporting workflows, and our clinical support team is available to assist. The compounding pharmacies we work with carry their own liability coverage for dispensing.

### How does billing work for cash-pay programs?

Patients pay directly through the platform at checkout. There is no insurance billing involved. You set your consultation fees, and Karpa handles payment processing and pharmacy charges. Revenue is deposited to your account on a regular schedule.

### Can I start with just one program and expand later?

Yes. Most primary care practices start with peptide therapy or GLP-1 weight loss, depending on patient demand. You can add TRT or other programs at any time with no additional setup fee.

### Does Karpa Health work for a primary care practice that already has prescribers?

Yes, and it is the recommended path. Your own MD, DO, NP or PA prescribes under their own license while Karpa handles intake, eligibility screening, pharmacy routing and refills. Where you have no licensed prescriber, Karpa's 50-state provider network covers the gap so the patient stays with you.

### What does a white label telehealth platform cost for a primary care practice?

Karpa Health publishes platform pricing from $297/mo with medication at pass-through rather than marked up. A platform-based launch typically needs $5,000 to $25,000, against $50,000 to $300,000 to build the technology yourself before the first patient.

### Will my patients know I am using a platform?

No. The program runs under your practice's brand: your intake forms, your portal, your pricing, your patient communication. The platform, the provider network and the pharmacy stay invisible, which is what protects the relationship you already have.

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